Course details:
Dannielle Miles-Ranger, an experienced Operations Manager at Camps, leads this hour-long course which is designed to prepare individuals for roles in coaching and coordinating camps for children.
The course emphasises the importance of aligning with the organisation's values and understanding its vision, aims, and values. Danielle encourages the reflection on personal pledges, focusing on making a positive contribution, creating a great environment, and leading by example. She stresses the significance of knowing one's "WHY" and understanding the customer journey, including creating positive first impressions and obtaining positive feedback.
Roles and responsibilities are a crucial aspect of the course, covering the understanding of policies, documentation, and key procedures. This includes child safeguarding policies, fire policies, behaviour policies, risk assessments, and more. It emphasises the importance of clear communication, professional standards, and being prepared for various responsibilities and tasks.
The course is structured to cover various aspects, including weekly and daily structures, hygiene practices, effective communication with colleagues, parents, and children, and positive behaviour management. How to lead by example during lunchtime, setting clear expectations, and handling allergies are covered during this course with a focus on collaborating with colleagues, maintaining professionalism, and fostering a positive coaching environment.
7 Units
7 Expert-led tutorial videos
1 Learning Hour
7 Interactive mini-quizzes and an opportunity to reflect on what has been learnt
A Certificate upon completion
Course Accessible on ANY device
FREE Discover membership (unless you are already a member)
Payment details:
Your card/PayPal will be charged using the details you have provided, if you would like to pay by invoice, please email Oli Burton